FAQ BedStudent

How can I contact you?

The fastest way to communicate with us is a Whatsapp message at no. +39 3917544291! You will be contacted within a few minutes. Or if you prefer, let’s get to know each other personally through our video chat system! Of course you are welcome for a coffee if you want to visit us personally, our office is in Padua, in via Roma 28.

How can I book a room?

Once you’ve chosen the room that’s right for you, we’ll send you a booking form to fill out online. It will then be sufficient to pay the security deposit and the reservation will be considered confirmed.

We remind you that the security deposit is required to confirm the reservation. In case of cancellation prior to your arrival, the security deposit must be considered non-refundable.

What is meant by "all inclusive" fee?

All inclusive means that the rent includes the cost of the monthly rent, utilities (electricity, gas, water, heating and, where present, air conditioning), condominium fees, the waste fee, and a WI-FI internet connection at high speed.

What is the duration of the contract?

The minimum duration is one month, but it may change upon availability and period of the year. There is no maximum duration. You decide how much to stay!

Can I cancel the contract early?

Of course, one month’s notice is enough and you will not be charged any penalty!

In case of early withdrawal, however, remember that 67 euros will be retained for the registration of the withdrawal at the Revenue Agency.

Is there a security deposit?

Yes, we require only one month of security deposit, which at the end of the lease, having verified that there are no damages to the property, will be  returned to you in 30 days from leaving the room.

We remind you that the reservation is confirmed with the payment of the security deposit. In case of cancellation of the reservation before your arrival the payment has to be considered not refundable.

Do i need an Italian Codice Fiscale (Italian Tax Code) to have a lease contract with Bedstudent??

Yes, you DO need it at the moment of your arrival.

It’s important to have it in order to register and legalize the lease contract.

If you don’t have one, ask Univeristy to provide it or go to Agenzia Delle Entrate Office.

Remember that you can anyway reserve a room even if at the moment of the reservation you don’t have one. You will have time to get it before arriving in Padova!

What does the fee not include?

The fee does not include our service charges, corresponding to a monthly fee in excess of VAT. Furthermore, the registration fees of the contract are not included, to be quantified from time to time depending on the duration of the contract.

What about the Check in Procedure?

A few days before your arrival we will send you all the information to collect the keys independently at our check in hub, located in via Roma 38.

Once you have collected the keys, you can go directly to your Coliving. It will be very easy thanks to our video tutorials and our indications!

On the day of your arrival, you can check in after 16.00.

What about the Check out Procedure?

A few days before your departure we will send you all the information to hand over the keys independently at our check in hub, located in via Roma 38.

You will be asked to leave the room by 9.00 am, free from any personal object, and to send us a detailed video of the room, and, once the keys have been placed in our check out box in Via Roma 38, to send us a photo of the keys in the check out box.

Please follow the check out procedure step by step to avoid additional charges.

Is the contract registered?

Of course, all our contracts are regularly registered. We take care of the online procedure at the Revenue Agency.

Do you deal with "Dichiarazione di Ospitalità"?

Of course, for non EU students we will provide the “Dichiarazione di Ospitalità” and all the related papers to support your Visa or Permesso di Soggiorno Request.

I am a young worker and I have to move to Padua for work. Is your service reserved for students only?

Absolutely not! Our service is also aimed at young workers away from home!

What kind of furniture will I find in the room?

All our rooms have a double bed (or, if smaller, a double bed) with bedside table and bedside lamp. You will then find a comfortable wardrobe, a chest of drawers, a desk with its chair and its light.

What is the size of your beds?

We have 2 kind of beds: king size (160*190cm) and french style bed (130*190cm).

Do you provide sheets, duvet, pillow, towels?

We do not provide sheets, duvet, pillow, towels, and in general personal amenities.

Is the kitchen equipped?

Yes, the kitchen is fully equipped with basic stuff (pots, plates, forks…)

Where can I park the car?

If you do not find free parking nearby (generally our apartments are in the center), you can move the residence to the room address. In this way you will be able to obtain the resident coupon from the Municipality, which will allow you to park in the reserved stalls.